Privacy notice
Last updated: 5 November 2026Who we are
FixOpsFast is run by Sarah and Eddie Maguire in Co. Meath, Ireland. FixOpsFast is a trading name of Sarah Machon Consulting Ltd, registered in Ireland, company number 804721. We decide how your personal information is used on this website and in your FixOpsFast account, which makes us the data controller.
Contact: hello@fixopsfast.com
What we collect
When you book a chat: your name, business name, trade, team size, phone number, email and the best time to call.
When you ask us to email you a copy of an invoice or quote from our free template: your email address and the details on the invoice or quote.
When you use FixOpsFast: your account details, your staff's names and contact details, and the jobs, quotes, invoices and timesheets you create.
From the app: arrival and finish times at jobs, recorded using location. Staff can switch location off outside work, and we don't record it between jobs.
From this website: basic usage data, such as pages visited, through Google Analytics, and, if you agree to marketing cookies, the Meta (Facebook) Pixel, which helps us measure our adverts. You can say no to these cookies and the site works the same.
Your customers’ information
When you add your own customers to FixOpsFast, you decide what is collected and why. You are the data controller for that information, and we process it on your behalf under a data processing agreement. We only use it to run the service for you.
Why we use it
To arrange and hold your setup chat (our legitimate interest in replying to your enquiry).
To provide FixOpsFast and bill you for it (to perform our contract with you).
To keep records for tax and accounting (legal obligation).
We don't sell your information, and we don't use it for advertising.
How long we keep it
Setup chat enquiries: 12 months if you don't sign up.
Your account data: while you're a customer. After you cancel, you can export it for 60 days, then we delete it.
Billing records: six years, as Irish tax law requires.
Your rights
You can ask us to show you, correct, delete or export the information we hold about you, or to stop using it. Email hello@fixopsfast.com and we'll reply within one month.
If you're not happy with how we handle your information, you can complain to the Data Protection Commission at dataprotection.ie.
Changes to this notice
If we change how we use your information, we'll update this page and the date at the top. If the change affects your account, we'll tell you by email.
Terms
14-day money-back guarantee. Not happy in your first 14 days? Tell us and we'll refund your first month. The setup fee isn't refundable, because that's work we've already done for you.
Cancel any time. Cancel from your settings or by email. You won't be charged again after the end of the month you're in. There is no notice period.
Your data is yours. After you cancel, you can export your customers, jobs, quotes, invoices and timesheets for 60 days. Then we delete it. You are required to keep your business records for six years, so export them before the 60 days are up.
Tax. We record every payment, whether by card, cash or bank transfer, and you can export them for your accountant. Your tax and VAT returns are your own responsibility.
Prices are per month + VAT at 23%. See pricing for plans, setup fees and the 7-day free trial.
Contact us
Questions about your information: hello@fixopsfast.com
Phone: 083 336 4610
Sarah Machon Consulting Ltd, Co. Meath, C15 AH50, Ireland